PFML Experience Portal


Share Your Story. Shape Our Advocacy. 

Minnesota's Paid Family and Medical Leave program represents one of the most significant changes to workplace policy in a generation—and no industry feels its impact quite like hospitality. Your 24/7 operations, seasonal fluctuations, and tight-knit teams mean that managing leave requires flexibility and planning that other industries simply don't face. 

We want to hear from you—not just once, but whenever you have a new experience to share. 

Every submission directly informs our legislative priorities and the conversations we have with lawmakers on your behalf. The more experiences we collect, the stronger our voice will be at the Capitol. 

Have a new experience? Come back and submit again. This portal is always open. 

Submissions take approximately 7-10 minutes to complete. 

Fields marked with an * are required.

Please verify that you have checked the “I'm not a robot” checkbox.

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Your Contact Information
We collect this information to follow up on your experience and connect you with advocacy opportunities. Your individual responses will be kept confidential and reported only in aggregate unless you give us permission to share your experience.

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About Your Business

Select all that apply

Hotel/Motel
Full-service Restaurant
Resort
Allied Partner
Tourism/CVB
Quick-service/Fast Casual Restaurant
Campground
Event venue/Catering
Other

Your PFML Experience

Select all that apply

Bonding with a new child (birth, adoption, foster placement)
Personal serious health condition
Caring for a family member with a serious health condition
Military family leave
Safety leave
Don't know/unsure

Intermittent basis = reduced schedule or sporadic absences rather than continuous leave

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Seasonal & Benefits Considerations

Select all that apply

Limited labor pool for temporary replacements during peak season
Conflict between leave timing and critical business periods
Difficulty determining eligibility for seasonal/returning workers
None
Not applicable
Other

Operational & Financial Impact

Rate on a scale of 1-5, 1 being not challenging at all and 5 being extremely challenging.

1
5

Select all that apply

Difficulty covering shifts
Increased overtime/labor costs
Hiring temporary workers
Reduced hours or services
Management covering frontline roles
Declined reservations or bookings
Reduced service quality
Increased stress on remaining staff
None
Other

Select all that apply

Front-of-house/guest services
Back-of-house/kitchen
Management/supervisory
Housekeeping
Maintenance
Administrative
Other

Overtime, temporary staffing, administrative time, etc.

Administration & Notice

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Administration & Notice

Looking Ahead

Select all that apply

Increased utilization affecting staffing
Rising costs
Administrative complexity
Intermittent leave unpredictability
Peak season coverage
Coordinating multiple leave programs
No significant concerns
Other

Select all that apply

Longer advance notice requirements for foreseeable leave
Simplified administrative processes
Clearer guidance on intermittent leave
Better coordination with federal FMLA
Special considerations for seasonal businesses
Small business support resources
Other

Tell Us Your Story
This is the heart of what we need. The questions above give us data—but your stories give us the power to make legislators understand what PFML really means for hospitality businesses. Please be as specific as possible.

What happened, how you handled it, and the outcome.  

How PFML affects businesses like yours.  

Lend Your Voice

Select all that apply

Provide written testimony
Testify at legislative hearings
Host a legislator visit at my business
Participate in Hospitality Day at the Capitol
Share my story in Hospitality Minnesota communications
Prefer not to be involved publicly
Other